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  • FAQ

    Look in our frequently asked questions section to see if you can find the details that you need
    Visit Frequently Asked Questions

  • Fallback documentation

    In case of unavailability of the dedicated interface (PSD2 APIs), banks must implement contingency measures in order for Third Party Payment Service Providers to ensure continuity in their service (art. 31 & 33 of the RTS)
    In order to comply with these articles of the Regulatory Technical Standards, please find below a link to a document describing :
    - The authentication process of the TPP through eIDAS certificates when using La Banque Postale online banking site (fallback solution)
    - The user journey on La Banque Postale online banking site, including details on the strong customer authentication steps.
    Fallback documentation

  • Contact Us

    For any questions, you can contact api.support@labanquepostale.fr. In your e-mail, please indicate your name, mail address, subject and any relevant informations.